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The Garage Door Company to send employee productivity “up and over” with Microsoft Dynamics NAV mobility solution

TGDCAnglia Business Solutions have announced that it is to deploy a Microsoft .NET mobile warehousing and mobile field sales solution at The Garage Door Company. As the largest retailer of garage doors in the UK, the company has over a decade of experience supplying, installing, repairing and automating garage doors.

The project will extend the existing Microsoft Dynamics™ NAV solution to incorporate a fully integrated mobile warehousing solution at locations in Sheffield, Leeds, Nottingham, Leicester, Southampton and Manchester.  The system will include mobile applications for goods in and receiving, item put away, warehouse transfers, goods out and stock take. 

The project also includes the provision of a mobile field sales application.  This will allow the field sales and surveyor teams to complete tasks whilst on the road. These include brochure requests, preparation & printing of customer quotations, customer order acceptance and signature capture. It also includes appointment scheduling and management, customer job search and reporting & general administration. 

Financial Director for The Garage Door Company, Peter Flower said, “The mobile warehouse solution will provide real time information on stock levels and stock movements while removing the need for paper-based processes.  Every item of stock will be electronically tracked from entering our warehouses to leaving for a customer site. Using mobile technology our surveyors will be able to interrogate stock levels remotely and generate quotations whilst with customers.  The customer’s signature can also be captured for order acceptance. This triggers the creation of the required sales/purchase orders on the back office NAV solution.  The surveyor will also be able to schedule an installation date at the time by accessing the calendar for the installation teams.  This state of the art solution will help to improve efficiencies, eliminate administration overheads and delays and lower our telephone costs”.

Commenting on the new project Jeremy Baker, Managing Director of The Garage Door Company, said, “We have experienced many business benefits from the use of our Microsoft Dynamics NAV solution internally. Now we want to extend the system to include our non-office-based staff. These include people in our warehouses and the sales and surveyor teams on the road.  The overall aim of the project is to reduce administration workload and improve employee productivity. However, we also want to use this advanced technology as an aid to improving service to our customers.”

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