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Microsoft Dynamics NAV Customer Support

Individual Customer Support - Anglia Provides a contract-based support & maintenance service to all it's customers. 

Call +44 (0)1223 873400 and ask for Helpdesk
or email helpdesk@angliabs.com

Microsoft Dynamics NAV Support - Once your Microsoft Dynamics NAV system is live, our Helpdesk service provides telephone, dial-up and on-site assistance when needed. To ensure that the support service is relevant to you, the helpdesk consultants have access to a copy of your database together with all relevant documentation.   more info

Monthly e-Newsletters - In November 2012 we launched a monthly e-newsletter for our support & maintenance customers.  The objective is to keep customers up to date with issues and news around Microsoft Dynamics at a local level. We have included links to Anglia events and Microsoft news.  Each customer receives a personalised issue of the newsletter which includes a summary of  latest Helpdesk Service usage (where applicable), a current list of recent FOB releases together with some tips and tricks plus a "get to know" your Helpdesk Team.    more info

In addition Microsoft Dynamics NAV customers might find the following Frequently Asked Question (FAQ) Documents of interest:

Arrow   Customer Source Access FAQ
Arrow   Business Ready Enhancement Plan FAQ
Arrow   Knowledge Base FAQ

Infrastructure Support - You have committed your entire company information to the network and it has stopped operating.  The Infrastructure support service is designed to quickly get you working again.  It includes telephone cover, a dial up service and on-site visits when required.             more info

Ad-Hoc Skills Provision - Need occasional technical assistance to provide holiday cover or to assist with major projects?  Our skilled consultants can be hired in half-day slots if required.  A useful service to cover peak periods or to fill a skills gap during recruitment.   more info

Skills Outsourcing - You want to take full advantage of the latest technology advances but do not wish to fund, recruit, train or manage additional IT resources.  Why not outsource the task? We have a range of flexible arrangements designed to suit most budgets.  Imagine having a variety of top class technical skills on call but only paying for them when required.   more info

 



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